3-Day Refund Window
SMART CARE TV provides a 3-day refund window for eligible purchases.
Customers who wish to request a refund should contact SMART CARE TV support within 3 calendar days of the applicable purchase.
Once an eligible refund is approved, access to the relevant SMART CARE TV subscription will be deactivated.
Where permitted by applicable law and payment-provider rules, reasonable transaction or processing costs may be deducted from the refundable amount.
Approved refunds will normally be initiated within 7 days after approval. The time required for the refund to appear in the customer's account may depend on the payment provider and financial institution.
Nothing in this policy is intended to limit consumer rights that cannot legally be excluded.
Cancellation
Customers may request cancellation at any time. Cancellation takes effect at the end of the current billing period and stops future automatic renewals. Cancellation does not automatically create a refund unless the purchase qualifies under this Refund Policy or applicable law.
How to Request a Refund
- Contact support within 3 calendar days of the purchase.
- Include the name and contact details used at purchase.
- Include the plan purchased (duration and number of devices) and the date of purchase.
- Describe the reason for the request so our team can assist.
Contact
support@smartcaretv.net
Smart Care TV LLC · 1001 S MAIN ST STE 500, KALISPELL, MT 59901